Job Description

The Information Technology Department at Northern Light Medical Management - has an exciting opportunity for a PACS Administrator. The PACS Administrator will be responsible for the day-to-day operation of the departmental PACS equipment including image workflow, archiving, auto-routing, pre-fetching, and other related activities. This position will coordinate projects with other departments in order to ensure effective integration of clinical systems with other internal and external applications. He/she will work closely with department managers and supervisors to ensure proper operation of Northern Light Medical Management’s PACS platform.

Job responsibilities

• Assumes responsibility on a management level basis for day-to-day PACS operations within the assigned service line(s) including image workflow, archiving, auto-routing, prefetching, and other related activities
• Manages and coordinates system security to ensure that unauthorized personnel cannot access vital information either locally or remotely
• Assigns and updates user and system passwords and access levels
• Performs regular inspections to ensure that all equipment is well maintained and operating in a safe work environment
• Performs backups as needed
• Ensures that studies are flowing from modalities to the archive and to reading stations through the various interfaces and processing queues
• Fixes broken and corrupted studies; splits and merges studies as needed
• Updates the system configuration as new modalities, workstations, and procedure codes are added over time
• Investigates, identifies and prepares proposals to solve operational problems within clinical imaging areas
• Ensures validation of details and is responsible for network and operational management of the Picture Archiving and Communication System (PACS)
• Assists with implementation, day to day operations and upgrades as necessary to maintain the system at optimal performance
• Ensures timely and complete capture of image data into the PACS as well as network transmissions, information system validation, and exception handling
• Provides input to direct manager and appropriate business unit managers to assist in identifying present and future needs for PACS equipment.
• Assists end users with PACS-related issues
• Provides support and application maintenance, as well as trains new hires and clinicians and updates PACS-related training
• Maintains secure records of all PACS equipment
• Oversees PACS integrations including DICOM and HL7, dictionary database structure set up and maintenance, application and hardware redundancy procedures, downtime protocols and archival strategies for PACS clinical data
• Performs QC as indicated for PACS-related hardware and in accordance with departmental regulatory requirements. Performs testing for upgrades and problem solving during implementations, simulation and support phases of the PACS and related departmental Information Systems
• Oversees activities of vendors in all phases of installation, implementation and training for new systems, applications and upgrades
• Assists PACS Administrators and Analysts with day-to-day operations and on-the-job related questions
• Participates in on-call rotations covering 24x7x365
• Performs site visits (including satellites) with departmental leadership
• Conducts workflow analysis and optimization
• Present and future needs for PACS equipment
• Assists end users with PACS-related issues
• Provides support and application maintenance, as well as trains new hires and clinicians and updates PACS-related training
• Maintains secure records of all PACS equipment
• Oversees PACS integrations including DICOM and HL7, dictionary database structure set up and maintenance, application and hardware redundancy procedures, downtime protocols and archival strategies for PACS clinical data
• Performs QC as indicated for PACS-related hardware and in accordance with departmental regulatory requirements. Performs testing for upgrades and problem-solving during implementations, simulation and support phases of the PACS and related departmental Information Systems
• Oversees activities of vendors in all phases of installation, implementation and training for new systems, applications and upgrades
• Assists others with day-to-day operations and on-the-job related questions
• Participates in on-call rotations covering 24x7x365
• May perform site visits (including satellites) with departmental leadership
• Conducts workflow analysis and optimization
• Travel to Healthcare Organization Client sites as needed. 

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Information Systems/Technology preferred
• Minimum 3 years’ Image archive and/or PACS experience
• Solid understanding of clinical workflow within one or more clinical service lines and how it relates to Medical Imaging and PACS
• Excellent attention to detail, project management skills, and applications training skills
• Experience with Merge, Aidoc, Solventum (mModal), and Fluency strongly preferred

Any relevant combination of education, certification, skills and/or experience may be considered.

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