Job Description

Medical Receptionist Naturopathic Medicine (Part-time 3 days a week Wednesdays, Thursdays, Fridays 21-24 hours weekly)

Our integrative health clinic has an opening to begin training soon for an industrious, experienced, and professional naturopathic medical receptionist. Our goal is to establish a self-motivated, self-affirmed team member in the art of caring for people, and a passion for naturopathic medicine.

• This position is for a small business as customer service front desk support with administrative duties position.
• The office is open Monday through Friday.
• Must have reliable transportation.

The successful candidate will perform various administrative and patient service tasks including:

• Greets and checks-in patients, ensuring accurate and up-to-date patient information.
• Answers phone calls and schedules appointments.
• Prepares examination rooms and ensures cleanliness and organization.
• Prepares all patient labs and records for doctor’s scheduled appointments daily in the EMR.
• Keeps patient appointments on schedule by notifying provider of patient's arrival.
• Obtains revenue by recording and updating financial information and collecting patient charges.
• Maintains business inventory (lab kits, office suplies) and equipment by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies; unpacking and placing orders in dispensary.
• Handles administrative tasks such as filing, faxing, and scanning documents.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures.
• Contributes to team effort by accomplishing related results as needed.
• Collecting and sorting mail.

Requirements:

• Must be proficient in standard business and office applications; i.e. Word, Quick Books, Email, EMR (Practice Fusion).
• Must have 2 years experience in a medical office reception setting.
• Must be able to wear a mask during office hours, if needed.
• The ideal candidate will be open to assisting the Naturopathic Medical Assistant, high energy, patient, friendly, compassionate, positive, punctual, proactive, and extremely detail-oriented, and like to work with the public.
• Experience with supplement sales and in a cash-based medical practice is a plus.
• Knowledge of Naturopathic Medicine and NDs (Naturopathic Doctors) is preferred.
• Strong communication skills, both verbal and written.

Benefits:

• Wellness program and screens in office.
• IRA matching program after 2 years of employment.
• Free parking.
• Paid training.
• Training on-site.

Hours:

• Part-time: 
• Wednesdays and Thursdays 9:30am-6:30, and Fridays 9:30-5:30 21-24 hours weekly.
• Training will begin in-office within the next 2 weeks
• Lunch daily: 1:00/1:15 pm-2:00/2:15 pm.

Our website:  

Wages:

• $17-18/ hour based on experience in a cash-based practice and with Naturopathic Medicine.

Additional Requirements :

• Must be reliable as this position is the only on site staff member for support of practitioners
• Must have reliable transportation and be punctual.
• Knowledge of Naturopathic Medicine preferred.
• 2 years medical office experience a must. 
• Excellent people skills and ability to work with patients with compassion.
• Dynamic personality and positive attitude.
• Professional appearance, speech, and attire.
• High School Diploma or equivalent. Higher degree coursework preferred.
• Familiarity with the basic philosophies of Natural Medicine and various modalities offered.
• Must have excellent English language skills, both written and verbal.
• Ability to multitask and handle a busy work environment.
• Although we try to have a set schedule, flexibility will be necessary to help cover vacations.

Healthcare setting:  

• Private practice.

Medical specialties:

• Primary Care, Holistic Medicine, Naturopathic Medicine.

We understand that candidates that are interested in Integrative Health Institutes have a wide range of familiarity with this type of medicine and hope that this will help you to understand a little more. Integrative Health Institutes was established in 2005 with the intent to provide comprehensive, individualized care for all patients. Naturopathic medicine emphasizes the use of prevention and natural therapeutics. The doctors who practice naturopathic medicine, called naturopathic doctors (NDs), are trained to serve as primary care general practitioners who are experts in the prevention, diagnosis, management, and treatment of both acute and chronic health conditions.Are you looking for something different? We hope so. We strive to be a wellness center that provides only the premier service to our patients. That translates to longer time with the doctor at each visit and a patient experience that will be unique, individualized and comprehensive. By scheduling longer visits our patient have more time to tell their story and help the doctor to understand their unique needs and concerns.

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