Job Description

Data Analyst Hybrid - SC, USA

In-person Interview at SC, USA

Specific duties and responsibilities include but are not limited to the following:
Study and learn system capabilities assigned
Work with Information Technology staff to learn system technical functionality and IT Security Standards and practices.
Work with Program Area System Owners to learn their business functions and needs
Provide system user support
Assist staff in resolving system-related problems
Assist with System user account permissions and security
Provide and assist with system user training when onboarding new staff as well as individual training
Attend and provide program area support SCION related events as needed
Create and maintain supporting system and training documentation.
Maintain SharePoint content associated with system collaboration sites
Document and create technical reports by collecting, analyzing, and summarizing information and trends as well as system effectiveness
Monitor and Identify system data quality issues and work to improve data accuracy
Review and monitor usage reports
Assist with the system software life cycle process
Coordinate and assist with system testing and production validation
Work with Program Area and IT to present key information for improvements
Maintain system protocols by writing and updating procedures
Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec Requirements , etc.)
The position will be utilized for up to 40 hours per week for the duration of this project. The selected candidate should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours. Schedules amongst the team will be coordinated to ensure coverage of operational hours of Monday Sunday, 8:00 am 6:00 pm.
The candidate will work closely with the Assigned Section Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures. The candidate will work closely with customer and subject matter experts for the system design and testing.

This will also include compliance with DPH security policy/procedures as well as integrating systems when possible to streamline staff workflows, user security, and data correction.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Knowledge of Information Technology Field, best practices, organization, and operations
2. Ability to learn new systems and become an expert
3. Excellent written, oral, and interpersonal communication skills
4. Excellent Customer Service skills and provide system support
5. O365 products and Applications (Word, Excel, PowerPoint, outlook, Teams, SharePoint)
6. System Analysis, monitoring, and reporting on system performance and data quality
7. Flexible and easily adapts to changing priorities
8. Ticketing System

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Ability to establish positive working relationships with technical staff, customers, and others involved in data-centric management.
2. Microsoft Visio
3. MS Office 365
4. Ticketing Software
5. Experience with industry standard information security practices

REQUIRED EDUCATION:
Bachelor's or master s degree in a relevant field of work or equivalent work experience.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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• Dice Id: 10379129
• Position Id: 8462265

Job Tags

Contract work, Work experience placement, Flexible hours, Sunday,

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