Job Description

Job Description

We have Fiber I&R Technician positions in the Napoleon, OH market and is full-time. The primary function is to install fiber optic internet services, providing world class quality, and product education for residential and commercial customers.

Why Work for Conexa, a subsidiary of CS Contract Solutions and its family of companies?

We offer highly competitive pay, health, vision, and dental insurance, PTO, and 401k. Conexa is growing rapidly and believes in promoting from within. We have many growth opportunities available.

We offer greenhorn and remedial paid training for all skill levels. We keep our axes sharp.

Our culture is one that recognizes people are a company’s number one asset. It is our goal to make sure you are supported in the field. We believe a supported technician is a productive technician, and a productive technician is a happy technician.

We have incentivized competitions that promote safety and quality where you receive a bonus for doing what is already required.

What we are looking for...

Someone who takes pride in doing their best every day to deliver a quality product. Individuals who anticipate customers’ needs to offer them solutions for today and tomorrow. A person who listens to understand and not to respond. At Conexa we have a set of core values that we operate under. To work here, you will need to align with them.

• Honesty and Integrity
• Attitude Over Skills
• Courage through Communications
• The 3 E’s. Effort, Energy, and Execution
• Keep Your Axe Sharp

Role and Responsibilities for the Fiber I&R Technician

• Installation, maintenance, and repairing of fiber optic systems for residential and commercial customers.
• Ensuring adequate performance of internet, phone and if applicable, television services
• Complete pre-install work order and post-install service verification and customer education to ensure customer satisfaction.
• Place aerial or buried fiber optic drops and install interior and exterior wiring.
• Must be able to mark proposed drop paths for jobs needing BSW.
• Must be able to hand dig microduct from terminal to nid.
• Observe all safety rules and OSHA regulations.
• Work at heights by using/setting up various types of ladders.
• Work in confined spaces.
• Teamwork - Assist other technicians in the performance of their duties when requested.
• Must convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers.
• Have an ability to adapt to new processes and new information frequently.
• Use internal systems for work order notation and time keeping.
• Keep customer appointments.
• Maintain minimum acceptable metrics with Repeats, Productivity, and Completions.

Qualifications for the Fiber I&R Technician

• Fiber optic internet and home phone service experience required.
• Must satisfy company required tools and safety equipment checklist.
• Must have own truck, van, or SUV with a ladder rack.
• Must have own tools to perform the job.
• Must have a fiber splicer.
• Smartphone and Laptop (With Microsoft Excel) are required.
• Lift up to 80lbs unassisted.
• Effective communication skills and ability to multi-task.
• Excellent interpersonal skills and teamwork.
• Must pass background check, MVR screen, and drug test.
• Must be accountable and dependable.
• Must have the ability to work overtime and on weekends depending on the needs of the customer.
• Have an ability to take input from customers, supervisors, leads and co-workers to problem solve and improve skills.

Compensation

We are looking for the best of the best for this long-term project. The pay is production based. Rates will be provided upon resume submission.

**We offer health, vision, and dental insurance, PTO, and 401k.

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