Job Description
HR Generalist, North America - West
SMCP - Sandro, Maje, Claudie Pierlot
LOCATION: SMCP NORTH AMERICA CORPORATE - CALIFORNIA-BASED / HYBRID SCHEDULE
This position is responsible for providing HR generalist support to the assigned employee population, while fostering a positive, professional and inclusive employee experience.
What You'll Be Doing:
Job responsibilities include but are not limited to the following:
Employee Relations
- Advise, coach and counsel management on employee relations issues, and formulate specific measurable actions to help resolve issues, increase effectiveness, build relationships, and achieve business goals
- Respond to concerns raised by employees through direct outreach or through our employee hotline. Identify potential problem areas and work with managers to take specific actions to address issues and/or mitigate risk
- Participate in employee investigations in coordination with HR leadership and management as directed
- Coordinate and consult with HR leadership on performance management issues, including corrective action and termination
- Maintain accurate and secure records in support of employee relations, engagement, discipline and safety processes
HR Business Partner support
- Regularly meet with district managers to identify and develop action plans around organizational needs and opportunities
- Conduct exit interviews with store managers and employees, as needed
- Review Onboarding and Exit Survey feedback and share with district managers on a regular basis
- Provide support and direction related to HR processes including the performance evaluation and merit increase processes
- Conducts HR Training for new and existing Store Leaders as needed
Recruitment
- Support recruitment of store employees by reviewing, editing as necessary, and approving job requisitions and offer letters in the Company’s talent acquisition system
- Provide support to store managers as an expert user of the Company’s talent acquisition platform
- Liaise with the compensation team regarding job offers as needed
- Actively participate in recruitment/interviews for designated employee group as needed
- Proactively support talent pipeline development
Administrative Coordination and Support
- Review background checks for designated employee group and take responsive action as necessary
- Review and respond to Equifax unemployment claims for designated employee group
- Provide employment verification for designated employee group, when not available through The Work Number
- Support filing of Workers Compensation claims and any required follow-up with employee and/or insurance company
- Process the onboarding and offboarding of employees in the designated employee group in the Company’s HRIS system
- Respond to assigned inquiries submitted through the Company’s HRIS system for the designated employee group
Who You Are:
Ideal education, previous work experience, special skills (e.g., foreign languages), requirements, and personal characteristics.
Qualifications:
- Bachelor’s degree
- One year of related experience
- Strong Analytics skills
- Some travel required
- *Must reside in the state of California in order to be considered for this role.
Special Skills:
• Foreign Languages, a plus
Personal Characteristics:
- Highly motivated, self-starting individual & strategic thinker
- Must be hands on and enjoy working in a highly creative and entrepreneurial environment
- Strong interpersonal and communications skills (verbal and written)
- Must be detail oriented, organized and flexible
- Must have strong multi-tasking skills and be able to work well under pressure
- Demonstrate strong project management, team leadership and the ability to deliver results
- Strong analytical skills
- Flexible and able to adapt to change within an evolving group
- Respects confidentiality
What We Will Provide in Return:
- Health, dental and vision insurance
- Voluntary insurance coverage including Pet insurance
- Base Salary
- Generous Paid Time Off - 20 days
- Parental leave policy (non-birthing parents included)
- Retirement savings plan (401k) with Company match
- Generous retail discount - 50% off
- Fully Remote work schedule
- Culture of engagement
- Career Growth Opportunities
CALIFORNIA COMPENSATION RANGE
$75,000—$85,000 USD
Job Tags
Work experience placement, Remote job, Flexible hours,