Job Description

About Us:

At Grit PPO, we pride ourselves on being the first-ever female-owned and operated outsourced call center specializing in contact center support services to the pest control industry. With over 20 years of experience, we are dedicated to providing exceptional service to our clients while fostering a vibrant and inclusive company culture. As we continue to grow, we are looking for a dynamic and organized Office Operations Assistant to support our CEO in a fast-paced environment. 

Job Description:

We are seeking an energetic, detail-oriented, and highly organized Office Operations Assistant who thrives in dynamic settings. This role is essential in supporting the CEO and ensuring that daily tasks run smoothly and efficiently. The Office Operations Assistant will play a critical role in facilitating communication and handling various administrative and personal tasks, allowing the CEO to focus on strategic initiatives and business growth. Additionally, this role involves supporting marketing initiatives, managing the company’s brand image on social media, and assisting with company culture events. Your proactive approach and ability to anticipate needs will be invaluable in enhancing the operational efficiency of our organization. If you are a skilled problem-solver with excellent communication skills and a passion for supporting a growing business, we want to hear from you!

Key Responsibilities:

• Administrative Support: Provide comprehensive support to the CEO, including calendar management, scheduling appointments, and preparing meeting materials.
• Communication Facilitation: Act as the primary point of contact for internal and external communications when necessary, ensuring timely and professional responses.
• Performance Tracking: Maintain and organize reports, including KPIs, to provide actionable insights for decision-making.
• Team Schedule Management: Oversee team schedule adherence, coordinate meetings, and align team members with project timelines.
• Company Culture Events: Assist in planning and executing company culture events, including organizing and decorating to foster a positive work environment.
• Personal Tasks: Manage personal errands for the CEO, such as lunch orders, to help maintain a balanced work-life dynamic.
• Travel Coordination: Organize and coordinate travel plans for the CEO, including attending 1-3 trips per year, and ensure all logistics are seamlessly managed.
• Innovation and Trend Monitoring: Stay updated on industry developments, marketing tools, and technology trends to keep strategies relevant and competitive.
• Social Media Management: Manage and enhance the company’s brand image on social media, including content development, post scheduling, and online engagement.
• Training Workshop Organization: Assist in organizing training workshops, managing logistics, preparing materials, and ensuring effective participant communication.

Requirements:

• Education: A bachelor’s degree in marketing, business, communications, or a related field is required.
• Certifications: Relevant certifications (e.g., Certified Administrative Professional) are a plus.
• Experience: 3-5 years of recent experience in administrative or executive support, including managing calendars and travel arrangements.
• Skills: Proficiency in digital marketing tools and social media, excellent communication, analytical, organizational, and project management skills.
• Travel: Must be available for travel up to 3 times a year.
  
  

You may be ideal for this role if you have:

• Have a strong sense of initiative and thrive on anticipating needs before they arise.
• Enjoy taking ownership of projects and seeing them through to completion.
• Are comfortable juggling multiple priorities with grace under pressure.
• Have a creative flair that contributes to vibrant company culture events and social media presence.
• Are adaptable, tech-savvy, and quick to learn new tools and software.
• Proficiency in G Suite (Google Workspace) tools, including Docs, Sheets, Slides, and Drive.
  
  

We Offer:

• Competitive salary based on experience (Salary ranges from 50-70k depending on experience).
• Comprehensive health benefits, including dental and vision insurance.
• 401(k) plan with company matching and life insurance coverage.
• Flexible Spending Account (FSA) for medical and dependent care expenses.
• Voluntary benefits such as Aflac, Accidental, Hospital Indemnity, and Critical Illness coverage.
• Generous paid time off, including paid vacation and sick leave to support work-life balance.
• A collaborative and supportive work environment that values your professional growth and well-being.

EEOC Statement:

At Grit PPO, we are committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. We believe that a variety of perspectives makes us stronger and is essential to our success.

Requirements

Must have

• Proven experience as an Office Operations Assistant or in a similar role.

• Strong organizational and multitasking skills.

• Excellent written and verbal communication abilities.

• Proficiency in office software, including Microsoft Office Suite and social media platforms.

• Discretion and confidentiality in handling sensitive information.

• Ability to work independently and prioritize tasks effectively.

Benefits

• Competitive salary based on experience.

• Health, dental, and vision insurance.

• Paid time off and flexible working hours.

• Opportunities for professional development and growth.

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